The best managers are great at giving employees recognition. But how can you recognize them in a way that really makes an impact? Start by figuring out what matters most to them—and why. In your one-on-one check-ins, invite them to reflect on their recent work. Try simple questions like, “What are you currently working on that’s exciting and motivating you?” or, “What are some challenges you’re navigating these days?” Whatever their response, probe positively. If they have a hard time responding, ask casual follow-up questions to help them reflect more deeply. If they share an experience, draw their attention to their own effort and progress. At the end of the conversation, reflect back on what they’ve shared. You might say something like, “Thank you for all you’ve been doing; I had no idea you’ve been working through all that,” or “Thank you for sharing your successes: I’m proud of your work.” By the end of the chat, you will have demonstrated care for your employee and given them recognition beyond a generic “nice job.”
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